Terms & Conditions

These terms and conditions govern your use of the Vape Superstore website (www.vapesuperstore.co.uk) and any purchases made through it. By using this website, you agree to these terms in full.

1. Company Details

This website is operated by Easytek LTD, a company registered in England and Wales (Company Number: 09397732, VAT Number: 219263509). Registered address: Unit 19 Lockwood Industrial Park, Mill Mead Road, London, England N17 9QP.

2. Age Restriction

All products sold on this website contain nicotine or are related to nicotine consumption. You must be 18 years of age or older to purchase products from Vape Superstore. We use electronic age verification and may require additional ID before dispatching orders. We reserve the right to cancel any order where age cannot be verified.

3. Products & Pricing

All prices are displayed in British Pounds Sterling (GBP) and include VAT at the current rate. We make every effort to ensure prices and product descriptions are accurate, but errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

4. Orders & Payment

Placing an order constitutes an offer to purchase. We may accept or decline your order at our discretion. Payment is taken at the time of order and we accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Klarna. All transactions are processed through secure, PCI-compliant payment gateways.

5. Delivery

Delivery timescales are estimates and not guaranteed. We dispatch orders 7 days a week and aim to meet all quoted delivery windows. We are not liable for delays caused by the courier or circumstances beyond our control. Full delivery information is available on our Delivery Information page.

6. Returns & Refunds

You have the right to return eligible products within 30 days of delivery. E-liquids and other consumable hygiene products cannot be returned once opened. Full details are available on our Returns Policy page.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Easytek LTD or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Vape Superstore shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the purchase price of the product(s) in question.

9. Privacy

Your personal data is handled in accordance with our Privacy Policy and applicable data protection legislation including UK GDPR.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the revised terms.